Payment
All Visa, MasterCard, Discover, and American Express transactions
are handled via banking arrangements with absolute discreet security.
The founders of Suit Source USA have been in the apparel business
since 1972. Their knowledge and contacts with the apparel industry
have been utilized to bring you these savings.
Discount
Group Discounts for 5 or more items from schools, churches, clubs,
civic groups, bands, choirs, etc. Please contact Suit Source at
1-888-872-6848 or [inquiries@suitsource.com]
for details.
Shipping
FREIGHT
We pay all regular freight via UPS Ground, within the 50 U.S.
states. We pay 1/2 of the freight to Alaska, Puerto Rico, Hawaii,
and the Virgin Islands.
FOREIGN ORDERS
We pay the first $5.00 on freight to foreign customers. We ship
foreign orders via United States Post Office, Priority Express
Mail, Priority Air, or Parcel Post Air Insured and Return Receipt
Requested (if available through U.S. Postal Services). Duty and
Customs are the responsibility of the foreign customer. Foreign
customer will be notified by e-mail regarding freight cost before
the order is shipped.
FASTER UPS DELIVERY BY 2ND DAY AIR, OR NEXT
DAY AIR
If you prefer the faster delivery, you may request the items
to be shipped by second day air, or next day air. We pay the first
$5.00 and the balance is charged to customer at the following
rate:
- 2nd day air - 5% of total cost of goods to customer
- Overnight - 10% of total cost of goods to customer
SHIPPING TIME
Orders are shipped straight from the factory. Shipping time by
UPS is 2 to 5 working days. Foreign freight takes 1 to 2 weeks.
We have shipped to a variety of foreign destinations. The cost
of foreign freight is not prohibitive. We will notify you by e-mail
regarding the cost of freight. Most orders can be shipped at once.
Occasionally there is a back-order of 2 to 3 weeks, depending
upon when the order is scheduled to come off the production line.
Return Policy
If you are not satisfied with merchandise ordered from us it
is returnable for refund or exchange. We will provide a Return
Authorization number (R/A #) which you will place on the return
label addressed to the factory. The receiving clerk cannot accept
a package without this number.
We will provide full information and instructions for packaging
and returning the garment. The return shipment will be made via
UPS in the same box received from the factory. UPS issues a tracking
number by which the package can be followed and receipt confirmed.
When the factory receives the package a refund will be issued
to your charge card, and you will be notified by email.
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